8.0.2- Building Bridges in a Collaboration 2.0 Environment

Building Bridges in a Collaboration 2.0 Environment 

The art of communication is building bridges that create shared meaning. When individuals are together physically a smile, a touch, a look, a nod, locked eyes; all signify a moment of connection, shared meaning, and understanding. That immediate feedback loop provides immediate information about the effectiveness of the transmission. Those kinds of vehicles are not yet part of a 2.0 environment. That holds both good and bad news. The bad news is that a different set of tools, a different mindfulness and nuanced assessments must be present – and that takes an additional level of attention.

The good news is that in a 1.0 arena all the above senses of connection can be deceiving. Sometimes the implicit understanding of a smile, a touch, a look, a nod, or locked eyes are not accurate because both the sender and receiver have different implicit understandings. In a 2.0 environment the higher demand for verbal explicitness, although it requires more work, eliminates a great deal of the misunderstanding that comes from implicit connection. On the flip side the sense of immediate feedback and feeling is more challenging to discern, though no less important.